Advanced and Customizable Interactions for Your Website

The EmbedChat offers advanced features to improve interaction on your website. It is able to perform a series of dynamic and specific actions to best respond to the needs of your users.

How to Configure the Chat Bot

To fully set up and customize the chat bot for your website, follow these configuration steps:

LLM Configuration: This section allows you to connect your preferred AI model and set up the parameters necessary for smooth integration. Choose the Generative Model that will drive the bot’s responses, specifying the type of AI model you want to use. The Embedding Model allows the bot to interpret and connect with content on your site. For OpenAI API integration, fill in details such as Access Token, Organization, Base URI, API Type, and API Version. Additionally, you can set a System Prompt to define the personality, tone, and behavior of the AI, tailoring its responses to align with your brand’s voice and objectives.
RAG (Retrieval-Augmented Generation): To enhance the chat bot’s ability to provide contextually accurate responses, you can upload documents that it will reference during conversations. This retrieval-augmented generation feature allows the bot to deliver answers based on specific content, such as FAQs, product information, or other resources, improving accuracy and relevance in user interactions.
Participants: This section enables you to track the number of users served by the chat bot. It’s a useful metric for understanding engagement and assessing the bot’s impact on your site’s visitor interaction.
Test Mode: Before deploying the chat bot live, Test Mode allows you to preview and fine-tune its behavior. In this environment, you can test interactions, check for any inconsistencies, and adjust settings as needed to ensure the chat functions smoothly and meets your expectations.

Our values

Our values focus on delivering a secure, adaptable chat bot that enhances engagement seamlessly. We prioritize flexibility, transparency, and continuous improvement to create personalized, reliable experiences for every visitor.

User-Centric Innovation: We believe in creating tools that prioritize the user experience. Our chat bot is designed to seamlessly integrate and adapt to each unique website, ensuring it enhances rather than disrupts the user journey.
Flexibility and Customization: Every business is unique, and we value the importance of a solution that can be tailored to meet specific needs. Our chat bot framework is built to be flexible, allowing for a high degree of customization based on each client’s requirements.
Reliability and Security: We are committed to delivering a robust and secure solution. Our chat bot is designed to maintain the highest standards of reliability and data security, ensuring that businesses can trust it to function flawlessly in any environment.
Transparency and Collaboration: We believe in working closely with our clients, maintaining clear communication and transparency in all aspects of our work. We value feedback and view collaboration as key to developing solutions that truly serve business needs.
Continuous Improvement: We are dedicated to constantly evolving our technology and approach, staying on the cutting edge of innovation to provide a chat bot solution that remains relevant and effective in a rapidly changing digital landscape.

Frequently asked questions

How much does it cost?: The chat bot is free to use! You simply need to connect your own AI provider to power the responses. Feel free to use OpenAI or compatible APIs like Ollama to bring your chat to life.
Can I customize the chat bot’s functionality?: Yes, the chat bot can be customized, but adding or modifying tools requires specific development. While the default setup provides a powerful chat framework, custom tools and unique functionalities can be developed to fit your exact needs. We’re here to help make these customizations possible for a personalized experience on your site.
Is the chat bot easy to integrate into my website?: Absolutely! The chat bot is designed for simple and seamless integration. Just add a small code snippet to your website, and the chat will appear without interfering with your existing design or functionality. Our custom element setup ensures that it stays isolated from your site’s CSS and JavaScript, maintaining a smooth user experience.
Will the chat bot affect my website’s performance?: No, the chat bot is optimized to have minimal impact on your website’s performance. It runs in a contained environment, ensuring that it doesn’t interfere with your site’s speed or existing scripts. The chat loads efficiently, allowing you to enhance user engagement without compromising the performance of your website.
Can the chat bot access my website’s content to provide more accurate responses?: Yes, the chat bot can be set up to reference specific content on your website, such as documents or other resources, to provide more accurate and relevant responses. This allows the chat to respond based on the information you provide, enhancing the overall user experience by delivering tailored answers directly related to your content.
Does the chat bot work on mobile devices?: Yes, the chat bot is fully responsive and designed to work seamlessly on both desktop and mobile devices. Whether your visitors are using a smartphone, tablet, or computer, they’ll have a smooth and engaging experience with the chat interface, ensuring consistent support across all platforms.